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Shipping policy

At Labella Cheer Uniforms, we strive to provide fast and reliable shipping to ensure you receive your cheer gear on time and in perfect condition. Please review our shipping policy below to understand our process.

Processing Time

Once your order is placed, we begin processing immediately. Standard processing time is 2-3 business days. Custom orders may take a bit longer, depending on the complexity of the design and our current production schedule. We will notify you via email once your order is ready to ship.

Shipping Rates and Delivery Times

We offer various shipping options to accommodate your needs. Shipping costs will be calculated at checkout based on your location and the size of your order.

  • Standard Shipping: 5-7 business days (within the US)

  • Expedited Shipping: 2-3 business days (available for an additional cost)

  • International Shipping: Rates and delivery times will vary depending on the destination. Please note that international shipping can take anywhere from 7-21 business days.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment online.

Shipping Delays

While we do our best to ensure timely delivery, please note that shipping times may vary due to factors beyond our control, including weather conditions, carrier delays, or customs processing for international orders.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately at [your email/contact number]. We will assist you in resolving the issue with the carrier. In cases of damage, please provide us with photos of the damaged items and packaging so we can submit a claim to the carrier.

P.O. Boxes

We do ship to P.O. Boxes. However, please note that expedited shipping options may not be available to P.O. Box addresses.

International Orders

For international shipments, all customs duties, taxes, and fees are the responsibility of the recipient. We recommend checking with your local customs office to understand any applicable charges before placing an order.

Shipping Restrictions

Due to shipping regulations, we are unable to ship certain items to specific regions or countries. If we cannot fulfill your order due to shipping restrictions, we will notify you promptly and offer a full refund or an alternative solution.

Customer Service

If you have any questions about our shipping policy or need assistance with your order, feel free to contact our customer service team at [customer service email/phone number]. We are happy to assist you!